Pillar 01
Never Miss a Call
August Saturday, 95 out, the AC just died. They call you. You're on a job. It goes to voicemail. Riley picks up every one of those calls live.
In a typical HVAC shop, 1 in 5 calls hits voicemail. Each one is a job going to the next contractor. We pick up every one.
How it works
Riley picks up in 8 seconds. 24/7. Sounds like a person.
Asks the right questions. Captures the details. Handles it like one of your best CSRs.
Slot lands on your calendar. Customer gets a text. You see it on your dashboard.
Not an answering service. Every call books, qualifies, follows up. Automatically.
Recoverable Revenue Calculator
Drop in a few numbers from your shop. We’ll show you, line by line, the revenue your team can’t catch alone, and the added profit underneath it.
Year 1 added revenue
≈ $367,705 added profit
Bigger because the past-customer reactivation only runs once.
Annual added revenue
≈ $448,449 added profit
What Year 2 and Year 3 look like, on average.
3-year added revenue
≈ $1,264,603 added profit
Every month you wait, you’re losing about $70,256 to voicemail.
Pillar 01
August Saturday, 95 out, the AC just died. They call you. You're on a job. It goes to voicemail. Riley picks up every one of those calls live.
Pillar 02
About 15% of booked service calls no-show or cancel before the truck rolls. Diagnostic fee gone, route gone. Riley works the rebook until they're back on the calendar.
Pillar 03
Every new customer needs a maintenance plan and nobody hears the pitch. At job close Riley does, every time, and about 12% sign up on the spot. Recurring revenue that compounds for years.
Pillar 04
4,800 past install and service customers in your CRM. Most haven't heard from you since the truck pulled away. Riley works them, one batch at a time.
Projections based on industry research and your inputs. Not a guarantee of results. Connectors guarantees what Connectors controls: 95% call answer rate, 30-day go-live. See terms.
Year after year
140 more calls answered every month. 54 no-shows brought back a year. 265 customers on a plan they always needed. 83 names in your CRM, alive again.
Same shop, same crew, same trucks. Let it run a decade. Two. Three:
$9,298,481
≈ $4,649,241 added profit
10-year total
$21,242,742
≈ $10,621,371 added profit
20-year total
$36,532,405
≈ $18,266,202 added profit
30-year total
“A small leak will sink a great ship.”
Revenue vs. profit. The big numbers are added revenue. Below each one we show added profit, the money that hits your bank account. Your trucks, payroll, rent, and ads are already paid for. When the AI rescues a job that would have gone to voicemail, the only extra cost is the labor and parts for that one job. Everything else is profit.
Margins we use. HVAC: 50% blended. Roofing: 57% on repairs, 38% on full replacements. General trades: 55% / 38%. Source: Profitability Partners reviewed 200+ home-services P&Ls under PE underwriting at Apex Service Partners.
How many calls you miss. Three settings.
Conservative (20%). A well-run shop with daytime coverage and basic voicemail.
Research (35%). A typical small Florida shop. This is the right number to show first.
Aggressive (55%). Owner-operator with no real after-hours setup.
Where 35% comes from. 57% of calls come in during business hours, 43% after hours. Florida shops miss about 15% in the day and 55% at night. The math: (0.57 × 0.15) + (0.43 × 0.55) ≈ 32%. We round to 35% to cover busy-season spikes.
Floor and ceiling. CallRail reports 14% missed (probably low, since they only see shops sophisticated enough to track calls). Invoca reports 27%–39%. 411 Locals reports up to 62%. Our AI answers every call. 100%.
Why we discount by your booking rate. Not every call is a new job. Some are rebookings, vendors, or existing customers with questions. Industry data says 40%–60% of inbound is new-customer intent. The booking-rate input is the lever you use to tune this for your shop.
No-shows. 5% / 15% / 20% across the three modes. Sources: Allied Emergency Services 2026 Roofing Sales KPIs, and a PMC review of 29 appointment-reminder studies (23.1% median). Rebook recovery is 10% / 25% / 40%, taken from automated-rebook data in medical and dental.
Plan attach. 5% / 12% / 28% at job close, not your total customer base. Here’s what that means. About 30% of customers end up on a plan over time (FieldEdge benchmark). Without a script at close, you get 10%–15% to sign up at the point of sale. With a mandatory script, top operators hit 25%–30%. ServiceTitan’s “20%–30% of HVAC revenue from plans” is a different metric (revenue share, not attach rate).
Reactivating past customers. Email addresses decay about 23% per year (ZeroBounce). Phone numbers stick longer, about 11% churn per year. So phone wins for reaching old customers. Reactivation rate (3% / 4.5% / 7%) is our operator estimate. No peer-reviewed home-services study exists for this one.
Three modes, all visible. Every pillar shows its math. Conservative is the floor that should still pencil. Research is the defensible middle, the right number to show on first load. Aggressive is best-in-class with tight process. Nothing is hidden.
Founding Cohort · First 25 customers only
Founding rate for the first 25 customers. Price goes up after the cohort closes.
Our commitment
Cancel any month. The 5-year price lock is our commitment to you, not yours to us.
Two refund guarantees
more likely to qualify a lead inside the first hour.
Speed wins. Now it's automatic.
A call with one of the founders. We'll show you exactly how the AI front office works for your shop.